Frequently Asked Questions

The beloved tradition that has captured the hearts of families everywhere returns to the live stage! This musical and premiere stage production includes an exclusive invitation to Santa’s North Pole and engages audiences with a glimpse into the magical lives of Scout Elves.  Featuring an original story and score, dazzling sets and costumes, and wondrous moments that make even the most cynical believe, this momentous celebration of the season leaves spirits high and captivates all with the splendor of Christmas.

How long is the show?


The show will be roughly 60 minutes plus a15-minute intermission.

Are there special opportunities to meet Daniel and his Friends?


Yes! A limited number of VIP packages are available in each market and include a post-show photo opportunity with Daniel.  Face coverings are required for all meet and greet participants ages two and up.

Can I attend with a group?


Yes! We are able to seat your group of 10 or more together and at a special group rate. Please check with your local venue’s box office to reserve your group’s tickets.

Is the show recommended for a specific age range?


There is something for everyone in the Land of Make Believe! This show is appropriate for all age groups; tickets are required for all attendees ages one and older.

Will there be merchandise available for purchase?


Yes! There will be a variety of products available to purchase in the lobby beginning pre-show and throughout the event.


Mills Presents, in partnership with our venues and presenters, is working to ensure that our events are as safe as possible for all attendees, staff and performers.  As public health guidelines and government mandates vary per state, attendees are encouraged to check the venue website to review venue policies including face coverings and entry requirements/screenings prior to attending the show.  

Here are some actions you can take to keep you and your family safe while attending our events:

Temperature Checks


Attendees should take their temperature at home before arriving to the show; anyone not feeling well or with a temperature of 100.4 degrees or greater should stay at home.  Mills Presents will work to accommodate you at another show.  Please note that temperature screenings may take place as part of the venue’s entry policy.  Anyone with a temperature of 100.4° or greater will not be admitted.

Masks/Face Coverings


Attendees ages two and up are required to wear a proper face covering during the show, including during any VIP or meet and greet interactions, regardless of vaccination status. 

Sanitizing Stations


Fans are encouraged to use the hand sanitizing stations that are located throughout the venue.

We will continue to monitor changes to the mandates as the pandemic recovery progresses and will update our site as protocols adjust.